FAQ

Please click on any of the links below to navigtate to Frequently Asked Questions regarding the services that we offer.
 

Hearing Aid FAQ

Q: What is an Audiologist and why should I see a professional for hearing aid service?
A: Audiologists have a minimum of a masters degree and many have earned either a clinical doctorate (Au.D) or academic doctorate (Ph.D) status. The minimum entrance degree for Audiology is now the Au.D. degree. This means that your services are being provided by a professional who has between six and eight years of college education with two to four of those years spent exclusively in the areas of ear and hearing disorders. There are no other professionals better trained or able to serve your hearing needs.

Q:  How do I know if I need a hearing aid(s)?
A: The results of the audiological evaluation are a critical factor in helping to determine the need for hearing aid(s), the type of hearing aid(s) and whether one or two aids are needed. The audiologist will review the results of your evaluation and weigh personal preferences, lifestyle, and overall health to provide various options and recommendations for remediation, if needed.

Q: What kinds of hearing aids are available?
A: Hearing aids are available in a variety of sizes and shapes, from instruments that fit behind the ear to instruments that totally fit within the ear canal and are minimally visible. Electronic circuitry has advanced significantly in the recent past, allowing patients greater sound comfort and improved speech recognition in noisy situations, to name a few. Digital hearing aids, which are adjusted via a computer connection, provide the most flexibility, allowing the audiologist to custom fit the response of the device to a specific hearing loss. Digital hearing aids can be modified if hearing changes or as your listening needs change. Your audiologist will help you choose the best instrument according to your needs and your budget.

Q: What level of hearing improvement is reasonable?
A: Despite advances in hearing aid technology, no hearing aid has been designed that will filter out all background noise. However, directional microphone technology and improved signal processing can significantly improve word understanding in many noisy situations. We will be happy to discuss this option during the hearing aid consultation.

Q: I know people that have hearing aids and do not wear them. Will this happen to me?
Properly selected and fit hearing aids are very successful. We recognize however, that it is important that every hearing aid patient have trial opportunity. This provides ample time for you to learn about amplification. It also allows time for adjustment to improved hearing and affords the audiologist time to fine-tune your instruments. At the end of the trial, you will have a realistic appreciation of hearing aid performance. If you are not completely satisfied, the hearing aids can be returned for a full refund minus a small trial fee.

Q: How much do hearing aids cost?
A: Prices vary greatly depending upon circuit technology and hearing aid size.

Q: Does Medicare or Medicare supplemental insurance pay for hearing aids?
A: Unfortunately, the answer is no. Hearing aids are not considered "necessary or reasonable" according to Medicare guidelines and are generally an out-of-pocket expense.

Q: Does traditional health insurance cover hearing aids?
A: Typically, standard health insurance does not cover hearing aids. However, there are infrequent occasions when special hearing aid benefits are included in health care coverage. Check with your insurance agent or human resources department to learn if your insurance includes hearing aid benefits. If hearing aids are covered, ask if pre-authorization is required and specific information about the extent of the benefits.

 
 

Hearing Loss FAQ

Q: How do I know if I have a hearing loss?
A: Hearing loss often occurs so gradually that the individual may not be aware of a problem. In fact, it is not uncommon for a hearing loss to be first detected by a family member, who has to speak louder or repeat themselves. Early signs of hearing loss include:
  • Turning the TV or radio volume louder than other family members prefer.
  • Difficulty hearing in noisy situations, like conferences, restaurants, malls, or crowded meeting rooms.
  • More difficulty hearing women and children than men.
  • Difficulty following conversations involving more than 2 people.
  • Requiring frequent repetition.
  • Think that other people sound muffled or like they're mumbling.
  • Ringing in the ear(s) when no external sound is present.

Q: What causes hearing loss?
A: Hearing loss can have many causes. Most common is the deterioration of inner ear structures due to aging. Occupational and recreational noise exposures are major contributors to pre-mature hearing problems. Even excessive ear wax can cause temporary hearing loss. Young children can frequently have temporary hearing loss as a result of middle ear fluid that can be successfully treated by appropriate medical care.
 
Q: What is nerve loss?
A: Hearing nerve loss, also called sensorineural hearing loss, is the most common type of hearing problem. It is the result of damage to the inner ear. It is typically irreversible and permanent. Hearing loss due to aging and noise exposure are examples of nerve hearing loss. The treatment for sensorineural hearing loss is amplification through hearing aids.
 
Q: What is that noise that I have in my ears?
A: Tinnitus is a common symptom indicated by a ringing, roaring, 'cricket-like' or other noise in the ear and/or head. It is associated with a variety of ear conditions but is commonly associated with sensorineural hearing loss. In most cases, medication and surgical intervention do not effectively cure this problem. In severe cases, tinnitus therapy may be indicated.
 
Q: What should I do if I think I have a loss?
A: If you suspect that you have a hearing loss, consult with an audiologist. The audiologist will identify, diagnose, treat and manage your hearing loss. An audiologist is trained to identify whether a hearing loss requires medical or non-medical treatment and will refer you to the appropriate medical specialist when necessary. If your condition is not medically treatable, your audiologist will guide you toward the appropriate intervention, which may include hearing aids.
 
Q: How much do hearing aids cost?
A: Prices vary greatly depending upon circuit technology and hearing aid size.
 
Q: Does Medicare or Medicare Supplemental insurance pay for hearing aids?
A: Medicare will pay for the initial audiological evaluation, but unfortunately, they will not pay for hearing aids. Hearing aids are not considered “necessary or reasonable” according to Medicare guidelines and are generally an out-of-pocket expense.
 
Q: Does traditional health insurance cover hearing aids?
A: Typically, standard health insurance does not cover hearing aids. However, there are infrequent occasions when special hearing aid benefits are included in health care coverage. Check with your insurance agent or human resource department to learn if your insurance includes hearing aid benefits, the need for pre-authorization, and the extent of that coverage.

Q: What devices, other than hearing aids, are available to help me?
A: A wide range of products, often referred to as assistive listening devices (ALDs), are available to help people hear better in specific situations. For example, assistive listening devices are available to improve hearing while watching television or for group-listening situations such as movies, lectures or religious services. Specific devices are also available for individuals who have difficulty hearing the doorbell, car signal, or emergency alarms. Telephone amplifiers are available for individuals who are experiencing difficulty understanding speech while using the telephone.